By using ELIXMODE to build and operate your store, you agree to the following terms. Please read them carefully — they define what you can and cannot sell on our platform.
ELIXMODE is a global AI-native commerce platform that enables businesses of all sizes to build and grow online. We are committed to keeping the platform safe, legal, and trustworthy for every seller and every customer.
These terms apply to every store created on ELIXMODE, regardless of the plan you are on. Listing or selling a prohibited product — even accidentally — is a violation of these terms and may result in immediate action against your account.
If you are unsure whether a product is allowed, contact us before listing it. We are here to help you sell the right way.
The following categories of products are strictly not allowed on ELIXMODE. Stores found listing any of the items below will be subject to immediate removal of the listing, account suspension, or permanent termination.
This list is not exhaustive. ELIXMODE reserves the right to remove any product that we deem harmful, unsafe, or inappropriate, even if it is not explicitly listed above.
To protect customers from fraud, mispricing, and unverified high-value transactions, ELIXMODE enforces a maximum product listing price on all stores.
This restriction exists to ensure that all transactions on ELIXMODE are safe, verifiable, and within the scope of our current payment and buyer-protection infrastructure. We may revise this limit in the future as our platform grows.
We take policy violations seriously. The action taken depends on the severity and nature of the violation.
ELIXMODE is built for legitimate, creative, and growing businesses. Virtually every legal product category is welcome on our platform.
When in doubt, reach out. We prefer to help sellers list correctly rather than take action after the fact.
If you encounter a store or product on ELIXMODE that appears to violate these terms, please report it to us. We investigate every report and take appropriate action within 48–72 hours.
If your own listing or account was actioned and you believe it was done in error, you have the right to appeal. Send a written explanation to elixmode.co@zohomail.in with your store ID, the affected listing, and your reasoning. Appeals submitted within 7 days of the action receive priority review.
ELIXMODE may update this policy from time to time as the platform evolves and as legal requirements change. When significant changes are made, we will notify active sellers via email and in-dashboard notification at least 7 days before the changes take effect.
Continued use of the ELIXMODE platform after any policy update constitutes your acceptance of the revised terms. We recommend bookmarking this page and reviewing it periodically.
For any questions about these terms, prohibited products, or your account status, reach our team directly:
Email: elixmode.co@zohomail.in
Phone: +91 8073885430
Response time: Within 24–48 hours on business days
These terms are effective the moment you create a store on our platform. If you have questions before getting started, we are happy to help.
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