On this page
01

Overview

ELIXMODE is a global AI-native commerce platform that enables businesses of all sizes to build and grow online. We are committed to keeping the platform safe, legal, and trustworthy for every seller and every customer.

These terms apply to every store created on ELIXMODE, regardless of the plan you are on. Listing or selling a prohibited product — even accidentally — is a violation of these terms and may result in immediate action against your account.

If you are unsure whether a product is allowed, contact us before listing it. We are here to help you sell the right way.

02

Prohibited products

The following categories of products are strictly not allowed on ELIXMODE. Stores found listing any of the items below will be subject to immediate removal of the listing, account suspension, or permanent termination.

Strictly prohibited — zero exceptions
🚬
Tobacco & cigarettes
Cigarettes, bidis, chewing tobacco, gutka, pan masala
💨
Vape & e-cigarettes
Vapes, e-cigarettes, e-liquids, nicotine pouches, mods
🍾
Alcohol & spirits
Beer, wine, whisky, liquor, spirits, or any alcohol-based beverages
🔞
Adult & sexual products
Sexual toys, adult accessories, condoms, lubricants, or adult-themed items
🔫
Weapons & firearms
Guns, pistols, rifles, ammunition, tasers, or any weapon
🚫
Illegal items
Any product prohibited under Indian law, narcotics, contraband, or stolen goods

This list is not exhaustive. ELIXMODE reserves the right to remove any product that we deem harmful, unsafe, or inappropriate, even if it is not explicitly listed above.

03

Price restrictions

To protect customers from fraud, mispricing, and unverified high-value transactions, ELIXMODE enforces a maximum product listing price on all stores.

⚠️
Products priced above ₹1,00,000 (one lakh rupees) are not permitted on ELIXMODE. Any listing that exceeds this threshold will be automatically flagged and removed. If your business genuinely sells high-value items, contact our team to discuss an enterprise arrangement.

This restriction exists to ensure that all transactions on ELIXMODE are safe, verifiable, and within the scope of our current payment and buyer-protection infrastructure. We may revise this limit in the future as our platform grows.

04

Violations & consequences

We take policy violations seriously. The action taken depends on the severity and nature of the violation.

First-time listing
Listing removed immediately. Warning issued to the seller account.
Repeated violation
Store suspended pending review. Payouts may be withheld.
Illegal products
Immediate permanent ban. Incident may be reported to authorities.
Price limit breach
Listing auto-removed. No suspension on first occurrence.
Appealing a decision
Write to elixmode.co@zohomail.in within 7 days of action.
05

What you can sell

ELIXMODE is built for legitimate, creative, and growing businesses. Virtually every legal product category is welcome on our platform.

✓
You can sell clothing & fashion, handmade goods, electronics, food & beverages (non-alcoholic), beauty & skincare, books & digital products, home & furniture, art & crafts, fitness products, pet supplies, stationery, services, courses, and thousands of other categories — as long as they are legal in India and do not appear on our prohibited list.

When in doubt, reach out. We prefer to help sellers list correctly rather than take action after the fact.

06

Reporting & appeals

If you encounter a store or product on ELIXMODE that appears to violate these terms, please report it to us. We investigate every report and take appropriate action within 48–72 hours.

If your own listing or account was actioned and you believe it was done in error, you have the right to appeal. Send a written explanation to elixmode.co@zohomail.in with your store ID, the affected listing, and your reasoning. Appeals submitted within 7 days of the action receive priority review.

07

Policy updates

ELIXMODE may update this policy from time to time as the platform evolves and as legal requirements change. When significant changes are made, we will notify active sellers via email and in-dashboard notification at least 7 days before the changes take effect.

Continued use of the ELIXMODE platform after any policy update constitutes your acceptance of the revised terms. We recommend bookmarking this page and reviewing it periodically.

08

Contact us

For any questions about these terms, prohibited products, or your account status, reach our team directly:

Email: elixmode.co@zohomail.in
Phone: +91 8073885430
Response time: Within 24–48 hours on business days

By using ELIXMODE, you accept these terms

These terms are effective the moment you create a store on our platform. If you have questions before getting started, we are happy to help.

Start building your store